Netty is NetNada's embedded AI assistant. Unlike a general-purpose chatbot, Netty is connected to your organisation's data — your emissions, tasks, disclosures, and uploaded documents. Use it to ask questions, retrieve figures, draft content, and get guidance on sustainability topics. Access Netty via the floating chat icon on any page, or navigate to AI in the side menu for the full-page experience.

In this article, you'll learn how to:

• Ask Netty questions about your emissions data and reporting progress
• Upload documents for Netty to analyse within a chat session
• Use the Knowledge Base to give Netty permanent access to your organisation's documents
• Create and manage multiple chat sessions

Asking Questions About Your Data

Netty can retrieve and summarise information from your NetNada account. This includes emissions figures, task status, disclosure progress, and supplier breakdowns.

For example, you can ask:

• "What are my Scope 2 emissions for FY25?"
• "How many tasks are still in progress?"
• "Which suppliers contribute the most to my Scope 3 emissions?"
• "Summarise my disclosure progress for AASB S2."

Netty will search your data, identify the relevant reporting period, and return a structured response — often in a table format you can copy or download. If no data exists for the current year, Netty will automatically look at your most recent reporting period.

Uploading Documents for Analysis

You can upload a document (such as a PDF or spreadsheet) directly into a Netty chat session. Netty will read the document and answer questions about its contents within that session.

Netty understands the difference between your NetNada data and the uploaded document. If there is ambiguity, it will clarify which source it is referencing. You can also specify: "Based on the uploaded document, what is...?"

Knowledge Base

The Knowledge Base allows you to give Netty permanent access to documents that are relevant to your organisation — beyond a single chat session. This is useful for industry-specific documentation, case studies, internal policies, or reference materials that Netty should always have context on.

There are two types of Knowledge Base content:

• System-wide — Content added by NetNada that is available to all accounts, such as methodology documents, emission factor databases, and reporting standards.
• Organisation-specific — Content you upload that is restricted to your organisation only. This might include your industry guidelines, transition plans, or previous carbon inventories.

NetNada automatically updates the system-wide Knowledge Base with new content such as emission factors, strategy sections, and reporting standards. Organisation-specific documents are managed by your team.

Managing Chat Sessions

Netty saves your chat history. You can create new sessions, return to previous ones, and search across past conversations.

• New chat — Click "New Chat" to start a fresh session. Previous sessions are saved automatically.
• Chat history — Access past sessions from the side panel to continue a previous conversation.
• Search — Search across your chat history to find previous answers or discussions.

Each session maintains its own context. If you uploaded a document in one session, it will not carry over to a new session. Use the Knowledge Base for documents that should persist across all sessions.

FAQ