AI Knowledge Base Management
Have an AI agent that works for you, using your sustainability methodology, your climate reporting frameworks, and your internal standards. Upload documents to NetNada's AI Knowledge Base and the platform's AI agent answers using your language and approach instead of generic best practice.
How It Works
The AI Knowledge Base is how you customise NetNada's sustainability AI agent. Upload your documents, scope them at tenant or global level, and the AI agent grounds its answers in your own standards.
Open the Knowledge Base
Navigate to the AI Knowledge Base from the sidebar. You'll see the full library of documents currently grounding the AI agent's responses, with version, upload date, and scope.
Choose the scope of your documents
Upload documents at the tenant level (specific to your organisation) or at the global / white-label level (applies across every tenant on your deployment). Scope determines which conversations the document influences.
Upload your documents
Drag and drop PDFs, Word documents, or text files. NetNada processes the document, extracts the key content, and makes it available to the AI agent within minutes.
Use the AI agent with grounded answers
Ask a question and the AI agent will reference the relevant uploaded documents in its answer — so "how do we treat business travel emissions" returns your methodology, not a generic textbook explanation.
Manage and clean up over time
Delete outdated documents, swap in new versions, and audit what the AI agent is currently grounded on. Advisors can manage knowledge base content on behalf of the tenants they support.
Why Use NetNada's AI Knowledge Base
Answers in your organisation's voice
The AI agent cites your own methodology, your own approved phrasing, and your own reporting standards rather than defaulting to generic carbon-accounting or climate-reporting language.
Onboard new team members faster
Instead of forwarding the methodology PDF every time a new starter joins, point them at the AI agent. Relevant sections of your internal documentation surface in seconds.
White-label customisation
Configure your knowledge base once at the white-label level and the same context applies across every tenant on your deployment — perfect for consultancies running a consistent methodology across clients.
Per-tenant overrides
Override or extend the global knowledge base on a per-tenant basis when individual clients have client-specific standards, frameworks, or industry requirements.
Auditable AI grounding
Every document in the knowledge base has a clear upload date, owner, and version. When auditors ask why the AI agent gave a specific answer, you can show the source.
Advisor-managed knowledge
Sustainability consultants can upload knowledge base documents while impersonating a tenant, taking full control over what the AI agent knows about each client they manage.
Who Needs the AI Knowledge Base
In-house sustainability teams with established methodology
Upload your internal carbon-accounting methodology so the AI agent aligns with how you report.
White-label deployers
Configure a shared methodology once across every tenant in your white-label deployment.
Sustainability consultancies serving multiple clients
Upload client-specific frameworks and references for each tenant in your portfolio.
Compliance leads working with bespoke frameworks
Add the specific reporting framework (AASB S2, CDP, ISSB, NGER guidance) so the AI agent's answers stay aligned with the standard you're reporting against.
AI Knowledge Base Features
Multi-format upload
PDF, Word, and plain text accepted, with on-platform parsing and indexing.
Two-level scope
Tenant-specific and global / white-label level knowledge, with the ability to mix.
Document deletion and versioning
Remove out-of-date content cleanly; replace with newer versions as your methodology evolves.
Advisor impersonation upload
Consultants and advisors can manage a tenant's knowledge base while operating under the advisor portal.
Audit metadata
Upload date, owner, document scope, and last-used timestamp tracked for each document.
Direct integration with the AI agent
Documents take effect within minutes — no separate "train the model" step.
Real Results from Real Users
See how companies are transforming their sustainability reporting
Frequently Asked Questions
Everything you need to know about AI Knowledge Base Management
Related Features
Sustainability AI Agent
The AI agent that uses your knowledge base to answer questions across carbon, climate reporting, and strategy.
Learn moreWhite Label Platform
Configure knowledge bases across multiple tenants in a white-label deployment.
Learn moreAdvisor & Consultant Portal
Manage knowledge bases for clients you support as an advisor.
Learn moreAI Data Validation
How NetNada validates the underlying data the AI agent reads from.
Learn moreAn AI agent grounded in your own standards
Upload. Scope. Audit.
Upload your sustainability methodology, climate frameworks, and internal standards. NetNada's AI agent then answers with your own language — at tenant or global level, fully auditable.